Terms & Condition

Effective Date: October 2, 2025
Last Updated: October 2, 2025

Welcome to Ishq-e-Ghar (“Company,” “we,” “our,” or “us”). By accessing or using our website www.ishqeghar.com

(the “Site”) and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms govern your use of the Site and your purchase of products from us.

By using our Site, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent/guardian.

We reserve the right to update, change, or replace any part of these Terms by posting updates on the Site.

2. Products & Services

We deal in home décor items including lights, vases, artificial flowers, candles, and related products.

All product images are for representation purposes only. Actual product colors, designs, or packaging may slightly vary due to screen settings or supplier updates.

We reserve the right to limit quantities, discontinue products, or modify prices at any time without prior notice.

3. Pricing & Payments

All prices listed on our Site are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We accept payments via secure third-party payment gateways. We do not store sensitive payment details such as credit/debit card numbers.

Orders will only be processed once full payment is received.

4. Shipping & Delivery

We deliver across India through trusted courier partners.

Delivery timelines are estimates and may vary depending on location, courier delays, or unforeseen circumstances.

Shipping charges (if applicable) will be displayed at checkout.

We are not liable for delays caused by courier partners, natural disasters, or strikes.

5. Returns & Refunds

We follow a [Return & Refund Policy] (please check our dedicated policy page).

Only unused, undamaged items in original packaging may be eligible for return/replacement.

Certain items such as candles or fragile décor may not be eligible for return unless received damaged.

Refunds, if approved, will be processed to the original payment method within 7–10 working days.

6. User Responsibilities

When using our Site, you agree:

Not to misuse the Site for fraudulent or illegal purposes.

To provide accurate and complete information during registration or checkout.

Not to copy, distribute, or misuse any content, images, or materials from our Site without permission.

7. Intellectual Property

All content on the Site, including text, graphics, images, product designs, and logos, is the property of Ishq-e-Ghar and protected under applicable copyright and trademark laws.

You may not use our trademarks or intellectual property without prior written consent.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising out of the use of our products or Site.

Our liability, if any, shall be limited to the value of the product purchased by you.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of such external websites.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Contact Us

For any queries regarding these Terms & Conditions, please contact us:

📧 Email: hello@ishqeghar.com

📞 Phone: +91 89509 22212

🌐 Website: www.ishqeghar.com